Security & Trust

Secure by design.

Atlas One is engineered for the trust demands of multi-unit operations — from a single store to thousands of locations. Every layer is built with security, privacy, and compliance as first principles, not afterthoughts.

100%

Tenant-isolated by design

24/7

Monitoring & support

SOC 2

Control alignment

GDPR

Ready

Security pillars

Protection engineered into the foundation.

Security in Atlas One isn't a feature layer added on top — it's built into the foundation. From how users authenticate to how data is isolated and audited, every decision starts with the question: is this safe?

Secure by design

Every layer of Atlas One is built with security as a first principle — not added after the fact. From authentication to audit trails, protection is engineered into the foundation.

  • Single sign-on (SSO) & SAML
  • Multi-factor authentication (MFA)
  • Role-based access control
  • Immutable audit trails

Tenant isolation

Each customer organization is securely isolated. Users only ever see the data they're authorized to see — down to a single location — enforced at the data layer, not just the application.

  • Organization-level data isolation
  • Hierarchy-scoped permissions
  • Location-level access control
  • Multi-brand & multi-region tenancy

Data protection

Your operational data is yours. We protect it with encryption, access controls, and residency options — and never use it to train shared models.

  • Encryption in transit & at rest
  • Data residency controls
  • Private evidence storage
  • Retention & deletion controls

Availability & reliability

Atlas One is built for the always-on reality of multi-unit operations. Your frontline teams need access on every shift, and the platform is engineered to deliver it.

  • High-availability infrastructure
  • Real-time data synchronization
  • Offline-tolerant mobile execution
  • Enterprise SLAs on Global plans
Compliance

Ready for your security review.

Atlas One is built to support your organization's compliance and governance requirements — with controls, audit trails, and access governance that stand up to enterprise security reviews.

SOC 2 alignment

Security controls and audit trails designed to support SOC 2 Type II readiness.

GDPR ready

Data subject rights, retention controls, and processing transparency built in.

Role-based governance

Granular permissions across every module, scoped to each user's span of control.

Audit-ready evidence

Every action, response, and change is logged with an immutable audit trail.

Access control

The right people see the right data — nothing more.

Atlas One's access model mirrors your real organizational hierarchy. A district manager sees their district's stores. A store manager sees their store. A frontline employee sees their assigned work. Permissions are enforced at the data level — not just in the interface.

  • Hierarchy-scoped visibility — from a single location to the entire organization
  • Granular, customizable roles for every type of user
  • Separation of duties between execution, review, and approval
  • Read-only access for auditors and stakeholders
1

Organization

Top-level tenant boundary. Data never leaks across organizations.

2

Division

Divisional leaders see every region, district, and location beneath their division.

3

Region

Regional leaders see only their region's locations and metrics.

4

District

District managers are scoped to their district's stores.

5

Location

Location teams see only their own store's execution data.

Roles & permissions

Every user, a defined scope of action.

Atlas One ships with role templates that map to how multi-unit organizations actually operate — and administrators can customize and extend them to model any role the business needs.

RoleWhat they doScope
Organization AdministratorFull control of their organization's locations, users, standards, and roles — scoped to their own organization.Entire organization
Regional LeaderVisibility and action across every district and location in their region.Region
District ManagerRisk-prioritized visibility and coaching across their district's locations.District
Location ManagerRuns a single location's execution plan, tasks, and team.Single location
Department ManagerScoped to a department or zone within one or more locations.Department
Frontline EmployeeExecutes assigned tasks, walks, and learning on the floor.Assigned work
Reviewer & ApproverReviews and approves submitted work within their authorized scope.Assigned reviews
Read-Only UserAuditors and stakeholders with view-only access to permitted data.Per policy
Authentication

Flexible identity, enterprise-grade security.

Atlas One supports the authentication methods your organization already relies on — from simple email and password to enterprise single sign-on with multi-factor authentication.

Email & password
Magic links
Microsoft Entra ID
Google
SAML SSO
MFA

All authentication methods can be protected with multi-factor authentication. Enterprise plans include SAML SSO and SCIM user provisioning.

Your operational data is yours.

Atlas One never uses your data to train shared models. Your operational data, evidence, and analytics are isolated to your organization — protected by encryption, access controls, and retention policies you control.

Encryption in transit & at restData residency controlsNo shared model trainingConfigurable retention

See security and trust in action.

Get a personalized walkthrough of how Atlas One fits your security, compliance, and governance requirements.